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Returns & Exchanges

We want you to love your purchase. If you're not completely satisfied, we're here to help with easy returns and exchanges.

Return Policy
30-day hassle-free returns for unworn items

30-Day Return Window

Return items within 30 days of delivery

Original Condition

Items must be unworn with original tags attached

Free Returns

No return shipping charges for defective items

Quick Refunds

Refunds processed within 5-7 business days

Exchange Policy
Easy size and color exchanges within 15 days

15-Day Exchange Window

Exchange for size or color within 15 days

Free Size Exchanges

No additional charges for size exchanges

Subject to Availability

Exchanges depend on stock availability

Fast Processing

New item shipped within 2-3 business days

How to Return or Exchange
Simple steps to process your return or exchange
1

Initiate Request

Log into your account and select the item to return/exchange

2

Print Label

Download and print the prepaid return shipping label

3

Pack & Ship

Pack the item securely and drop it off at the courier location

4

Get Refund

Receive your refund or exchange within 5-7 business days

Returnable Items
  • • Unworn kurtis with original tags
  • • Items in original packaging
  • • Products without stains, odors, or damage
  • • Items purchased within the last 30 days
  • • Products with original invoice/receipt
Non-Returnable Items
  • • Items worn or washed
  • • Products with removed or damaged tags
  • • Customized or personalized items
  • • Items damaged by misuse
  • • Products returned after 30 days
Refund Timeline
When to expect your refund based on payment method
Payment MethodRefund TimelineProcessing Time
Credit Card5-7 business daysAfter item is received
Debit Card5-7 business daysAfter item is received
UPI/Digital Wallet3-5 business daysAfter item is received
Net Banking5-7 business daysAfter item is received
Cash on Delivery7-10 business daysBank transfer after verification
Important Information
Please read these important guidelines before returning items

Return Conditions

  • • Items must be returned in original condition
  • • All tags and labels must be intact
  • • Original packaging should be included
  • • Invoice/receipt must accompany the return
  • • Items should be free from stains, odors, or damage

Quality Check

  • • All returned items undergo quality inspection
  • • Items not meeting return criteria will be sent back
  • • Return shipping charges apply for non-defective items
  • • Refunds are processed only after quality approval
  • • You'll be notified of any issues with your return
Need Assistance?

Our customer service team is here to help with your returns and exchanges. Contact us at +91 98765 43210 or returns@auradestyle.com